SLO Math

Learn how to set SLOs that reflect the expectations of your customers, given the complication that you likely don’t own your entire stack. Achieve flexibility and scalability by implementing SLO-based reliability at many layers where each level gets a consistent level if imperfect reliability.

This talk is a 200-level topic for practitioners who already know what an SLO is. It covers some math and specifically touches on some probability. Learn how to set SLOs that reflect the expectations of your customers, given the complication that you likely don’t own your entire stack. Achieve a lot more flexibility and scalability by implementing SLO-based reliability at many layers where each of them achieves a consistent level if imperfect reliability.