Elevator Pitch
Understanding the ways that human-built systems fail begins with having a structure for inquiring about the nature of the failure, and of the fallacies that humans bring to the process.
Description
Software exists in a constant state of failure, facing pressure on many fronts - malicious intruders, hapless users, accidental features, and our own limits of imagination all conspire to bring our system to a screeching halt. Untangle even the most tangled of Gordian Knots by building your own toolkit for inquiry, by relying on the simplest technique of all: asking “why?”