The Four Pillars of Support in Developer Relations

By Jeremy Meiss

Elevator Pitch

The definition of support is to serve as a foundation for, to sustain without giving way, to undergo or endure, especially with patience. Three veterans discuss what support looks like in various DevRel / Community teams with regard to the individual, the project, and the community as a whole.

Description

The definition of support is to serve as a foundation for, to sustain without giving way, to undergo or endure, especially with patience. Three veterans discuss what support looks like in various DevRel / Community teams with regard to the individual, the project, and the community as a whole.

They’ll discuss the different challenges, pitfalls, and triumphs that come while supporting technical communities, projects, maintainers and individuals across the industry. From the forest to the trees, and the big picture to the specific details, the audience will receive concrete tips and tricks on how to best support the many facets of a complicated and beautiful project.

Notes

A trio of DevRel professionals who have roughly 40+ years of combined experience in DevRel and Developer Communities